Customer Success Analyst Jobs Vacancy in Company
Company urgently required following position for Customer Success Analyst. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Customer Success Analyst Jobs Vacancy in Company Jobs Details:
給与 ¥8,000,000 - ¥11,000,000 per annum
An international IT solutions provider is seeking a Customer Success Analyst with a background in the pharmaceutical and/or life science industry. The successful candidate will be responsible for consulting business customers and address their business challenges.
- Understand customers’ business strategies and challenges across sales, marketing and strategy
- Define customers’ business and technical requirements through attending customer requirement workshops
- Consult clients on best practices, leveraging platforms for meeting business needs
- Keep records of requirements via internal tools and systems
- Establish and review client ROI/KPI and other reports to provide insights to clients on their possible areas for improvements
- Train internal team members on customer success requirements
- 2+ years’ experience in pharmaceuticals and/or life science at pharmaceutical companies and/or life science service providers
- Native level Japanese; business level English
- Experience working at sales and marketing divisions preferred
- Experience in consulting preferred
About the Company:
An international IT solutions provider specializing in CRM tools for the pharmaceutical and life science companies.
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